Pam has been part of the Jones family since 2000. She is originally from Georgia and attended Toccoa Falls College.

Pam enjoys being part of the Jones family where she helps her co-workers provide exceptional service to clients by training and use of the agency’s automation tools. She likes learning new technologies and finding ways to implement them into the agency’s day-to-day operations. Pam is a member of the Keystone NC Operations Managers Group. Through collaboration, this group explores new ideas, solves problems, and partners with vendors and consultants to strengthen their organizations as well as their effectiveness as leaders.

Pam is an avid reader, is devoted to her family and enjoys spoiling her 10 very special grandchildren, half of whom live on the other side of the world. She is part of the leadership team at her church and serves in women’s ministry.

She and her husband and their three children lived for several years in Switzerland and then in Senegal, where they were missionaries, living in a mud hut without running water or electricity.