An environment that fosters growth.

A company is only as good as the people behind it. At Jones Insurance Agency, we are always interested in meeting talented individuals with a strong desire to help. An ideal employee is one who wants to progress his/her career and to make a difference not only in our agency, but also the community in which they live. At Jones, we are a family-centered employer and we believe that employees are part of that family.

Director of First Impressions

If you are looking for:

  • An employer that provides tremendous growth and invests in your learning
  • A professional work environment where teammates are supportive and accountable
  • An opportunity to teach new tools and technology to your clients and community
  • Standard working hours, with options for remote work and flexible schedules
  • A competitive salary with outstanding benefits
  • A family-oriented employer that has been in business for over 60 years

 

Then we should talk, because we are always looking for:

  • Self-motivated individuals with an “old-fashioned” work ethic and positive attitude
  • Someone with a proven ability to support and potentially lead a team
  • A quick learner who can grasp new concepts & ideas in a fast paced environment
  • A client-focused professional who is able to listen, communicate, and teach technology

 

Jones Insurance Agency is seeking to hire an incredibly organized & radiantly positive individual to join our team to serve as the Director of First Impressions. Our ideal candidate enjoys working & interacting with others to create a welcoming environment that engages associates, clients and visitors alike and delivers an outstanding level of connection that reflects favorably on our agency and leaves positive lasting impression. This leader is comfortable working in a fast-paced environment with a strong sense of emotional intelligence and desire to deliver an outstanding level of connection that reflects favorably on our agency and leaves a positive, lasting impression on all those who pass through our doors. In addition, this individual is responsible for all organization of “front of house” administrative functions of maintaining a culture of productivity and efficiency of operations.

 

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

MINIMUM QUALIFICATIONS

  • High School diploma or equivalent
  • 2+ years of professional office experience
  • Strong verbal and written communication skills; preferably fluent in English and Spanish
  • Exhibit initiative, responsibility, and flexibility
  • Problem solving skills
  • Outstanding ability to multi-task
  • Strong organizational skills
  • Ability to interact with customers and co-workers in a professional manner
  • Proficient with MS Office software and ability to learn computer programming of the telephone system

 

SUPERVISORY RESPONSIBILITIES

May have some supervisory responsibilities as the business grows.

 

ESSENTIAL FUNCTIONS

  • Welcome all employees, clients, and visitors with a smile – be positive and cheerful
  • Answer phones with warmth and friendliness & direct all incoming calls in an efficient manner
  • Receive, sort and process mail and deliveries
  • Updating and designing processes and workflows as necessary
  • Drive team member recognition and engagement by building relationships
  • Maintain a high degree of interpersonal communication skills with clients, team members, vendors via in-person, phone, email , or other means of communication
  • Coordinate & schedule office/conference room usage
  • Sourcing & procurement of office supplies
  • Maintain and uphold the appearance of reception area and office overall
  • Organize special events
  • Set-up and takedown for events hosted within the office
  • Requesting and scheduling building maintenance as necessary
  • Performs other tasks and duties as requested

 

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand, bend, stretch, and walk. Vision requirements include reading a computer monitor, peripheral vision, and the ability to look from screen to objects on desk to visitors walking in the door. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

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